Terms of Service

Migration Canada is operated by Top Hat Media Pty LTD trading as Migration Canada, ABN 65 622 701 759.

Migration Canada provides a website and membership platform where customers may obtain information and resources relevant to possible Canadian skilled immigration pathways, eligibility factors, government policy changes, life in Canada, settlement preparation, and third-party resources that may assist with aspects of relocating to Canada.

We are a private business and strictly provide information, digital resources, assessment tools, and membership content for people interested in Canadian skilled immigration pathways. We do not provide visas of any kind, we are not a government resource, and we have no affiliation with the Government of Canada, Immigration, Refugees and Citizenship Canada, or any provincial or territorial government immigration authority.

The official website for Canadian immigration information is canada.ca. You should always check official government sources and obtain personalised advice from an authorised immigration professional where appropriate.

Account means an account registered with our Platform that allows you to access certain Services, complete or view a profile, view membership resources, manage details, or access digital content.

Agreement means these Terms of Service, any checkout terms presented to you, any plan terms, and any policies incorporated by reference, including our Privacy Policy.

Assessment means the online eligibility assessment, questionnaire, score calculator, pathway checker, or similar tool provided by Migration Canada to give a general indication of possible Canadian skilled immigration factors.

Business Day means a day other than a Saturday, Sunday, or public holiday in the location where our business operations are principally conducted.

Canadian Immigration Programs means programs, streams, policies, or pathways administered by the Government of Canada or Canadian provinces or territories, including Express Entry, Federal Skilled Worker, Canadian Experience Class, Federal Skilled Trades, Provincial Nominee Programs, category-based selection, work permits, study permits, permanent residence, and related pathways.

Content means all text, graphics, images, videos, guides, checklists, calculators, templates, bulletins, resources, data, software, design elements, layout, branding, logos, and other materials made available through the Platform.

Fees means all amounts payable by you for access to the Services, including introductory payments, recurring subscription fees, trial fees, one-off fees, taxes, and any other amounts shown at checkout.

Intellectual Property Rights means all intellectual property rights of any kind throughout the world, including copyright, trademarks, patents, designs, database rights, moral rights, trade secrets, know-how, confidential information, business names, domain names, and present or future registered or unregistered rights.

Membership means a paid or trial subscription, pass, licence, or account-based access to members-area resources, eligibility results, guides, bulletins, checklists, calculators, or other digital content.

Platform means the Migration Canada website at migrationcanada.com and any related web app, members area, mobile app, customer portal, checkout page, subscription portal, landing page, or digital interface through which the Services are delivered.

Services means the services we provide from time to time through the Platform, including general information, eligibility assessments, score estimates, guides, members-area resources, Canadian immigration bulletins, document preparation resources, settlement resources, account tools, subscription access, and connections or references to third-party resources or professionals.

Taxes means any sales, value-added, goods and services, harmonized sales, or similar taxes, duties, levies, or charges that apply to the supply of goods or services or payments made under this Agreement.

You or your means the person accessing or using the Platform or Services, including a customer, assessment user, member, subscriber, visitor, or account holder.

By accessing the Platform, using the Services, submitting an Assessment, creating an Account, purchasing Membership access, clicking a checkout button, or using any Content, you agree to be bound by this Agreement.

If you use the Platform or Services on behalf of another person or organisation, you represent that you have authority to bind that person or organisation to this Agreement.

If you do not agree to this Agreement, you must not access or use the Platform or Services.

Subject to this Agreement and payment of applicable Fees, we will provide access to the Services we make available to you from time to time.

You acknowledge that the provision of the Services constitutes our only obligation to you. The Services are limited to information, digital resources, tools, and access to Content provided on or through the Platform.

We may modify, update, replace, add to, suspend, restrict, or discontinue any part of the Services at any time. We may also restrict access to some or all Services where required for maintenance, security, compliance, product changes, business reasons, non-payment, suspected misuse, or breach of this Agreement.

You acknowledge that we do not guarantee that the Platform or Services will always be accurate, complete, current, reliable, available, uninterrupted, secure, or error-free.

Canadian immigration rules, program requirements, invitation thresholds, forms, document requirements, occupation classifications, processing times, fees, and government policies can change without notice. We may update Content, but we are not obliged to update every item immediately when external rules change.

All Intellectual Property Rights in the Platform, Services, Content, data, material, information, processes, assessment flow, designs, resources, improvements, adaptations, and new versions are owned by us or our licensors.

Migration Canada is not a government website, immigration department, law firm, regulated immigration consultancy, visa office, or official application portal.

We do not issue visas, grant immigration status, lodge government applications on your behalf, guarantee invitations, guarantee nominations, guarantee permanent residence, guarantee employment, or influence government decisions.

Our name, branding, design, and Content should not be interpreted as implying government approval, government connection, or official government status.

You are responsible for verifying official requirements through canada.ca, official provincial or territorial sources, and authorised professionals where appropriate.

The Services are provided for general informational and educational purposes only. They do not constitute legal advice, immigration advice, financial advice, employment advice, tax advice, or professional advice.

The Services do not create a lawyer-client, consultant-client, fiduciary, professional advisory, or agency relationship between you and Migration Canada.

If you need advice specific to your personal circumstances, admissibility, legal status, documents, work history, family situation, health, character, refusal history, or application strategy, you should consult an authorised immigration professional.

The Assessment provides a general indication only. It may estimate Federal Skilled Worker selection factors, Comprehensive Ranking System indicators, or other eligibility-related information based on your answers and simplified assumptions.

Assessment results are not official government scores, government assessments, invitations to apply, nominations, visa decisions, legal opinions, or guarantees that you can migrate to Canada.

Your actual eligibility and outcome may depend on official language test results, education credential assessments, occupation classification, National Occupational Classification/TEER fit, proof of funds, work history, admissibility, medical and police checks, family circumstances, document evidence, program-specific criteria, invitation rounds, provincial rules, government discretion, and changes in law or policy.

You are responsible for ensuring that all information you provide is accurate, complete, current, and not misleading. Incorrect or incomplete information may produce incorrect results or recommendations.

You acknowledge that a positive or high estimated score does not guarantee an invitation, nomination, approval, job offer, work permit, study permit, permanent residence, or citizenship.

You may be required to create an Account to use some or all Services, access Membership resources, view results, manage subscription details, or access digital Content.

When you create an Account, you agree to provide accurate, complete, and current information, keep your login details secure, promptly update account details where needed, and notify us of any unauthorised access or suspected security issue.

You are responsible for all activity that occurs under your Account, whether or not authorised by you, except where caused by our breach of law or negligence that cannot be excluded.

We may refuse registration, suspend access, deactivate an Account, or require password resets where we reasonably believe there is fraud, misuse, non-payment, security risk, inaccurate information, unlawful conduct, or breach of this Agreement.

Membership may be offered as a trial, introductory access period, recurring monthly subscription, lifetime membership, limited-time pass, or other plan shown at checkout.

Where offered, a trial or introductory payment may provide access for a stated period before recurring billing begins. Current checkout copy may state $7.99 for 14 days and then $14.99 per month thereafter unless cancelled. If the checkout page displays different pricing or terms, the terms shown at checkout apply.

A Membership grants a limited, revocable, non-exclusive, non-transferable licence to access the applicable Services for personal use during the active Membership period.

If a lifetime membership is offered, it means a non-transferable licence for you personally to use the applicable Services for the duration of your natural life or the duration of our business or the relevant Services, whichever ends first. It does not guarantee that every current feature, resource, or product will remain available forever.

We may update Membership features, resources, pricing, inclusions, exclusions, access methods, or plan names from time to time.

You agree to pay all Fees shown at checkout or otherwise agreed for the Services you purchase.

Payments may be processed by Stripe or another payment provider. By submitting payment information, you authorise us and our payment provider to charge your payment method for the applicable Fees, renewals, taxes, and other charges described at checkout.

You must provide accurate payment and billing information and keep it updated. If a payment fails, we may retry payment, suspend access, cancel Membership, or require a new payment method.

Unless stated otherwise, Fees are exclusive of taxes. You are responsible for applicable Taxes unless the checkout page states that taxes are included.

Currency, price, tax, and renewal details should be checked carefully before completing payment. By completing checkout, you confirm that you understand the amount due today and any recurring billing terms displayed.

You may cancel a recurring Membership through the subscription management link, customer portal, or support process made available on the website.

Cancellation prevents future recurring charges after the current billing or access period. Cancellation does not automatically refund previous payments unless required by law or expressly stated in writing.

You are responsible for cancelling before the renewal date if you do not want continued access. If you cancel after a renewal charge has been processed, the cancellation may apply to the next renewal cycle.

We may cancel, suspend, or restrict your Membership if payment fails, you breach this Agreement, you misuse the Services, we discontinue a Service, or we are required to do so for legal, compliance, security, or operational reasons.

Because our Services include digital assessment results, guides, members-only resources, and immediate access to information products, Fees are generally non-refundable except where required by applicable consumer protection law or expressly stated in writing.

If you believe you have been charged in error, charged twice, could not access a purchased Service due to a technical issue, or are entitled to a remedy under applicable consumer law, contact us with details of the issue.

Nothing in this Agreement excludes, restricts, or modifies any consumer guarantee, statutory right, or remedy that cannot lawfully be excluded, restricted, or modified.

Where a service failure amounts to a major failure under applicable consumer law, you may be entitled to cancel the service contract and receive a refund for the unused portion or compensation for reduced value, depending on the applicable law.

Where a failure does not amount to a major failure, you may be entitled to have the failure rectified within a reasonable time. If it is not rectified, you may have additional rights under applicable law.

Refunds, where approved, may be processed back to the original payment method and may take time depending on the payment provider and financial institution.

You may stop using the Platform at any time. You may terminate this Agreement by cancelling your Account or Membership where account cancellation functionality is available, or by providing written notice through our support process.

Termination does not affect accrued rights, payment obligations, liability for prior breaches, or clauses intended to survive termination.

We may suspend, restrict, or terminate your access to the Platform or Services immediately if you breach this Agreement, fail to pay Fees, misuse Content, share access, engage in fraud, provide false information, attempt unauthorised access, harm the Platform, breach laws, or create legal, security, reputational, or operational risk.

We may also terminate or discontinue Services if we cease operating the Platform, change our business model, discontinue a product, or are required to do so by law or a service provider.

Upon termination, your access to the Services may cease, your Account may be deactivated, and you must stop using the Platform and Content except to the extent expressly permitted by law.

You must not use the Platform or Services for unlawful, fraudulent, misleading, abusive, harmful, or unauthorised purposes.

You must not copy, modify, reproduce, republish, upload, post, transmit, sell, resell, distribute, scrape, mine, frame, mirror, reverse engineer, decompile, or create derivative works from the Platform, Services, Content, software, code, assessment flow, guides, bulletins, calculators, resources, or data except as expressly permitted.

You must not share login credentials, allow multiple people to use one Account, bypass paywalls, interfere with security, introduce malware, run automated scripts, overload infrastructure, probe vulnerabilities, or attempt to access data or systems without permission.

You must not use the Platform in a way that suggests Migration Canada is a government agency, authorised immigration representative, law firm, visa issuer, or official immigration portal.

You must not submit false, misleading, defamatory, infringing, offensive, or unlawful content, or use the Services to harass, spam, impersonate, or harm others.

You must keep our non-public Content, members-area resources, assessment methods, processes, templates, guides, pricing structures, business information, and platform features confidential where they are not publicly available.

You must not disclose, distribute, publish, sell, or provide access to members-area resources or confidential Content to any third party without written permission.

By using the Platform or Services, you agree to the terms of our Privacy Policy, which explains how we collect, use, disclose, store, and protect personal information.

You acknowledge that assessment and checkout functionality may rely on browser storage, cookies, payment providers, analytics providers, hosting providers, email providers, support tools, and other third-party services described in the Privacy Policy.

If you require support in relation to your use of the Platform, Membership, billing, cancellation, Account access, or Services, please use the support or contact options made available on the website.

We aim to respond within a reasonable time but do not guarantee immediate support, continuous availability, or resolution of every issue.

The Platform may link to or reference third-party services, government websites, authorised immigration professionals, job resources, language testing providers, credential assessment providers, payment providers, support providers, analytics providers, and other external resources.

Third-party services are not controlled by us. We are not responsible for third-party content, advice, availability, fees, errors, omissions, actions, decisions, privacy practices, or terms.

If you engage a third-party professional, you are responsible for assessing their credentials, registration, fees, scope of services, and suitability.

The Platform may incorporate software, libraries, frameworks, APIs, hosting services, payment systems, analytics tools, or other components licensed or supplied by third parties.

Your use of the Platform may be subject to third-party licence terms, payment provider terms, app store terms, hosting terms, or other provider terms notified to you or made available by the relevant third party.

To the extent of any inconsistency between this Agreement and mandatory third-party terms, the third-party terms may apply to the relevant component or service.

If Migration Canada makes a mobile app available in the future, additional app terms, app store terms, platform rules, device permissions, and mobile-specific privacy disclosures may apply.

Apple, Google, and other app store operators are not responsible for the Platform or Services unless their own terms state otherwise.

All Intellectual Property Rights in the Platform, Services, Content, guides, checklists, bulletins, calculators, assessment questions, scoring logic, design, layout, branding, graphics, copy, images, code, and resources are owned by us or our licensors.

You are granted a limited, revocable, non-transferable, non-sublicensable licence to access and use the Services for your personal, non-commercial immigration planning purposes during the applicable access period.

You must not remove copyright notices, brand notices, disclaimers, watermarks, or proprietary legends from any Content.

If you submit information, feedback, testimonials, reviews, suggestions, questions, comments, or other content to us, you grant us a licence to use it to provide, improve, support, operate, and market the Services, subject to our Privacy Policy and applicable law.

You warrant that you have the right to provide any content you submit and that it does not infringe the rights of any other person.

We use reasonable efforts to provide helpful and current information, but we do not warrant that the Platform, Services, Content, or results are complete, accurate, current, uninterrupted, secure, or free from errors.

You should independently verify important information using official government sources and authorised professionals before acting on it.

The Platform may be unavailable due to maintenance, updates, outages, hosting issues, cyber incidents, third-party failures, or events outside our control.

To the maximum extent permitted by law, you indemnify us and our directors, officers, employees, contractors, agents, related entities, suppliers, and licensors against losses, liabilities, claims, costs, damages, and expenses arising from your breach of this Agreement, misuse of the Platform, unlawful conduct, infringement of third-party rights, inaccurate information, payment disputes, or use of the Services in a way not permitted by this Agreement.

This indemnity includes legal proceedings or claims made against us by a third party arising directly or indirectly from your use of the Services or Platform.

To the extent permitted by law, any conditions, warranties, guarantees, rights, remedies, liabilities, and other terms implied or conferred by statute, custom, or general law that impose liability or obligation on us are excluded.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of opportunity, loss of income, loss of profit, loss of savings, loss of data, loss of reputation, loss of immigration opportunity, refusal, delay, application cost, relocation cost, or decisions you make based on the Platform or Services.

To the extent our liability cannot be excluded, our total liability is limited to the amount you paid for the relevant Services in the three months before the event giving rise to the claim, or the minimum amount permitted by applicable law.

Nothing in this Agreement limits liability that cannot lawfully be limited or excluded.

The Services are provided on an as-is and as-available basis. We disclaim all warranties and representations to the maximum extent permitted by law.

We do not warrant that the Services will meet your expectations, produce a particular immigration outcome, improve your score, result in a job offer, lead to an invitation, result in permanent residence, or be suitable for your individual circumstances.

Any testimonials, examples, reviews, or case studies are illustrative only and do not guarantee similar results.

If a dispute arises, you agree to contact us first and attempt to resolve the dispute informally and in good faith.

We may request relevant information, account details, payment records, screenshots, or other evidence needed to assess a dispute.

Nothing in this clause prevents either party from seeking urgent injunctive relief, chargeback rights where applicable, or remedies that cannot be restricted by law.

Where applicable laws provide rights to contest content moderation, account restriction, or platform decisions, we will comply with those laws to the extent they apply to Migration Canada.

If you believe your account or content has been restricted in error, contact us through the support or contact process provided on the website.

We may update this Agreement from time to time. Updated Terms will be posted on this page with a new effective date.

Your continued use of the Platform or Services after updated Terms are posted means you accept the updated Terms to the extent permitted by law.

You may not assign, transfer, or sublicense your rights or obligations under this Agreement without our written consent.

We may assign, transfer, subcontract, or novate our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, change of control, or business transfer.

If any part of this Agreement is found to be invalid, unlawful, or unenforceable, that part will be severed or read down to the minimum extent necessary, and the remaining parts will continue in full force and effect.

A failure or delay by us to enforce any right or provision of this Agreement does not waive that right or provision. A waiver must be in writing to be effective.

This Agreement, together with the Privacy Policy, checkout terms, plan terms, and any incorporated policies, forms the entire agreement between you and us regarding the Platform and Services.

These Terms are governed by the laws of Queensland, Australia, subject to any consumer, privacy, or other mandatory laws that cannot be excluded.

The legal entity operating Migration Canada is Top Hat Media Pty LTD trading as Migration Canada, ABN 65 622 701 759.

For questions about these Terms, Membership, billing, cancellation, or support, contact Migration Canada through the contact form on our website.

Legal entity: Top Hat Media Pty LTD trading as Migration Canada. ABN: 65 622 701 759. Website: migrationcanada.com. Support enquiries may be submitted through the Contact Us page.